Assessment Kit-BSBSS00124 Workplace IT Foundations Skill Set MSS CHCCCS020 Respond effectively to behaviours

CHCCCS020 Respond effectively to behaviours of concern CHCCCS010 Maintain a high standard of service BSBINS201 Process and maintain workplace information BSBMED301 Interpret and apply medical terminology appropriately BSBMED303 Maintain patient records BSBOPS101 Use business resources * We can develop additional elective units that are not listed on request (Please

Core units FNSINC311 Work together in the financial services industry Elective Units BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints BSBPEF301 Organise personal work priorities BSBTWK301 Use inclusive work practices BSBXCM301 Engage in workplace communication FNSACM312 Reconcile financial transactions FNSASIC311 Establish client relationship and analyse needs BSBAUD412 Work within compliance frameworks BSBDAT201 Collect and record data BSBFIN302 Maintain financial records BSBINS302 Organise workplace information * We can develop additional elective units that are not listed on request (Please contact us for further information)

and academic support accordingly

Units of competency CUAWHS405 Provide a safe performing arts environment for children CUADTM412 Promote the physical and emotional wellbeing of children in performing arts * We can develop additional elective units that are not listed on request (Please contact us for further information)

charge and replace batteries and jump-start vehicles AURETU102 Recover vehicle refrigerants AURVTA001 Prepare vehicles for customer use * We can develop additional elective units that are not listed on request (Please contact us for further information)

Assessment Kit-BSBSS00124 Workplace IT Foundations Skill Set MSS CHCCCS020 Respond effectively to behavioursOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of