Training and Assessment Strategy-BSB20215 Certificate II in Customer Engagement TAE Core units AHCIRG221 Assist with

Core units AHCIRG221 Assist with pressurised irrigation operations AHCMOM203 Operate basic machinery and equipment AHCTRF205 Assist in the preparation of turf surfaces for play AHCTRF207 Renovate grassed areas AHCTRF208 Support turf establishment Electives AHCCHM201 Apply chemicals under supervision AHCMOM204 Undertake operational maintenance of machinery AHCPCM204 Recognise plants * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AHCIRG436 Implement an irrigation-related environmental protection program AHCWRK509 Provide specialist advice to clients AHCIRG437 Schedule irrigations AHCIRG507 Audit irrigation systems AHCIRG509 Develop an irrigation and drainage management plan AHCSOL401 Sample soils and interpret results AHCIRG435 Determine hydraulic parameters for an irrigation system * We can develop additional elective units that are not listed on request (Please contact us for further information)

CHCCCS019 Recognise and respond to crisis situations

Units of competency SITXCCS006 Provide service to customers SITXCOM002 Show social and cultural sensitivity SITXLAN001 Conduct basic oral communication in a language other than English * We can develop additional elective units that are not listed on request (Please contact us for further information)

fitness and recreation industry knowledge Elective units BSBSUS201 Participate in environmentally sustainable work practices BSBWOR201 Manage personal stress in the workplace CHCCOM001 Provide first point of contact FSKDIG03 Use digital technology for routine workplace tasks FSKLRG09 Use strategies to respond to routine workplace problems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Training and Assessment Strategy-BSB20215 Certificate II in Customer Engagement TAE Core units AHCIRG221 Assist withYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.