Learning and Assessment Kit-BSBOPS203 Deliver a service to customers AUR facilitate and review all aspects

facilitate and review all aspects of case management CHCDIS009 Facilitate ongoing skills development using a person-centred approach CHCCSM002 Implement case management practice HLTENN040 Administer and monitor medicines and intravenous therapy HLTINF003 Implement and monitor infection prevention and control policy and procedures HLTRNL003 Contribute to the nursing care of a person with renal impairment HLTRNL004 Apply renal replacement therapy * We can develop additional elective units that are not listed on request (Please contact us for further information)

codes and specifications UEEEC0003 Assemble and set up basic security systems UEERE0001 Apply environmentally and sustainable procedures in the energy sector Elective units BSBOPS203 Deliver a service to customers UEECO0002 Maintain documentation ICTICT214 Operate application software packages UEECD0020 Fix and secure electrotechnology equipment UEEIC0002 Assemble

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP100 Apply workplace context to own job MSMSUP102 Communicate in the workplace MSMWHS110 Follow emergency response procedures MSMWHS200 Work safely Elective units MSMOPS200 Operate equipment MSMOPS212 Use organisation computers or data systems PMAOPS201 Operate fluid flow equipment PMAOPS202 Operate fluid mixing equipment HLTAID011 Provide first aid MEM05012C Perform routine manual metal arc welding MEM09002B Interpret technical drawing MEM16005A Operate as a team member to conduct manufacturing

Units of competency ICTICT429 Determine and confirm client business requirements ICTSAS445 Configure and troubleshoot operating system software ICTICT445 Connect and configure devices and hardware components ICTSAS446 Fault find and troubleshoot ICT equipment

Core units BSBWHS201 Contribute to health and safety of self and others CUAACD101 Use basic drawing techniques CUAPPR101 Use ideas and techniques to develop creative work Elective Units BSBCMM101 Apply basic communication skills BSBCRT101 Apply critical thinking techniques BSBITU101 Operate a personal computer * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-BSBOPS203 Deliver a service to customers AUR facilitate and review all aspectsOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to