Learning and Assessment Kit-ICTSAS420 Provide first-level remote help-desk support CHC ethics and privacy policies in

ethics and privacy policies in ICT environments ICTSAS527 Manage client problems Elective units ICTCLD505 Implement cloud infrastructure with code ICTCLD506 Implement virtual network in cloud environments ICTCLD507 Build and deploy resources on cloud platforms ICTCLD508 Manage infrastructure in cloud environments ICTNWK536 Plan

Core units CHCDIV001 Work with diverse people CHCLEG001 Work legally and ethically HLTWHS003 Maintain work health and safety BSBLDR402 Lead effective workplace relationships BSBMED301 Interpret and apply medical terminology appropriately BSBMGT403 Implement continuous improvement Elective units CHCPRP003 Reflect on and improve own professional practice BSBCUS401 Coordinate implementation of customer service strategies BSBMED401 Manage patient record keeping system BSBRSK501 Manage risk HLTADM003 Facilitate a coordinated approach to client care HLTADM004 Manage health billing and accounting system BSBFIA402 Report on financial activity BSBINN301 Promote innovation in a team environment * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCDIV001 Work with diverse people HLTINF003 Implement and monitor infection prevention and control policies and procedures HLTSTE001 Clean and disinfect reusable medical devices HLTSTE002 Inspect and pack reusable medical devices HLTSTE003 Sterilise loads HLTSTE004 Manage sterile stock HLTSTE005 Care for reusable medical devices HLTSTE007 Monitor and maintain cleaning and sterilisation equipment HLTSTE008 Monitor quality of cleaning

These components include: Context and conditions of assessment

RTOs purchase a license for their RTO only and are not permitted to share the documents with any other entity

Learning and Assessment Kit-ICTSAS420 Provide first-level remote help-desk support CHC ethics and privacy policies inOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to